Monday, September 3, 2007

Personal Hygiene

And please, let's put the emphasis on personal here. The other day, I walked into the fitting room and there was a lady in there cutting her nails. It wouldn't have bugged me, except she was dropping the clippings onto our floor. This is a public place and I thought it was gross. And then the following day, I noticed there was something on our sales floor by the entrance of the store. Guess what? More nail clippings. Okay, I understand the importance of personal hygiene ... but like I said, can we emphasize the word "personal" here. If you need to cut your nails, please do so at home. I understand if you break a nail, sure, go ahead, take care of it. But don't sit in our store, cut all your nails, and then leave the clippings on our sales floor. You never know if someone will walk around barefooted in the store and step on your clippings. Okay, so it's less likely to happen on the sales floor. But people do walk around without shoes on in the fitting room.

This reminds me of another customer who came in. I think she came in to make a return. As she was leaving, she stopped to look in the mirror. She asked my manager if she had rubber band. My manager said no. Then she asked, "Don't you get rubber bands in your shipment?" Moral of the story? If you need a hair-tie, supply your own. Don't expect the store to have extra "rubber bands."

Sunday, September 2, 2007

Gold fishes and shoes

Not real gold fishes. Gold fish crackers. You know ... those orange crackers shaped like gold fishes. What do they have to do with shoes? A customer was trying on a shoe but it was missing it's other shoe. Then there was another shoe she wanted to try on, but the box was empty. So it was on display in one of the windows. So, I started to look in our window displays and wall displays for the shoe. I noticed in one pair there was some orange stuff in the shoe. I thought it was odd. When I got a closer look, I noticed there was a bunch of gold fish crackers in the shoe. I thought it was hilarious. So did the other associate and manager on duty. However, my boss didn't think so. She didn't like the lack of awareness and how no one noticed a kid went into our display window. It had to have been today because I found another gold fish cracker on the sales floor. However, we just don't know when it happened.

Merchandise and bath rooms

It has been awhile since I put something up here. I doubt anyone reads this anyway. Here' some random things that have been going on. First of all, there has been an unusual number of customers who are taking or trying to take merchandise into the bathroom. First of all, on what planet are you allowed to take unpaid merchandise into the bathroom??? "Merchandise" and "bath room" should not even belong in the same sentence. Hello??? Shouldn't it be common knowledge or common sense that you do not taking unpaid merchandise into the bathroom? Of course, unless you are trying to steal the merchandise in question.

Incident number one: I was in the front when I notice an older lady with some younger girls who probably were her granddaughters. The older lady took a jacket and went into the bathroom. She came out to show her granddaughters. I went to the younger ladies and told them that there is a fitting room where she can try things on.

Incident number two: I noticed a lady go towards our office. This happens all the time when customers are trying to look for the bathroom. They mistake the office for the bathroom all the time. As I'm about to point her towards the bathroom, another sales associate came up and said something to her. The customer didn't seem to understand, but I did. The jacket she had on was ours and she hadn't paid for it yet. So I told her quite pointedly that we didn't allow merchandise in the fitting room. She handed me the jacket and told me to hold it for her.

Well, actually incident number two should have been number three. But I wasn't there for the second one. My boss actually told me about the second one.